Effective Date: June 16, 2025
At Appnovation, we’re committed to delivering high-quality mobile app development services. Due to the nature of custom software development and the resources involved, we offer refunds under limited circumstances as outlined below.
Refunds may be considered under the following conditions:
Before Development Starts:
If you cancel your project before any development work has begun, you may be eligible for a full refund, minus any administrative or consulting fees incurred.
Milestone-Based Refunds:
If you’ve chosen a milestone-based billing plan, and work beyond a specific milestone has not started, you may request a partial refund for the unused portion of the project.
Non-Delivery of Service:
If we fail to deliver the agreed-upon services and no substantial work has been completed, a refund may be issued after internal review.
Refunds will not be issued in the following cases:
Change of mind or project scope after development begins
Delays caused by client in providing materials, feedback, or approvals
Completed design, coding, or development work that meets the approved specifications
Services delivered through third-party providers (e.g., hosting, licenses, integrations)
Customized packages or rush delivery projects
To request a refund, please:
Email us at contact@appnovation.dev with your project reference number.
Describe your reason for requesting a refund.
Allow 3–5 business days for evaluation and response.
Approved refunds will be processed within 7–10 business days via the original payment method.
Appnovation reserves the right to approve or deny any refund request based on project status, agreement terms, and scope of completed work.
All refund decisions are final.
We’re here to help. If you’re dissatisfied for any reason, please contact our support team first — we’ll work with you to find a fair resolution.
📧 Email: contact@appnovation.dev
📞 Phone: +1 (859) 449-3654